About OOFOS – Review
OOFOSFounded in 2011 by Juan Dias, Lou Panaccione, Paul Brown and Steve Liggett. They are a team of footwear veterans who have been involved in the development, design and production of footwear for major brands such as Nike, Reebok, Clarks, Dunlop, Pirelli and many more. They noticed that every shoe store was stocked with shoes designed to support movement and help you work out more efficiently. However, none of the stores had shoes that could absorb the shock after a workout.
They spent 2 years developing a shoe that revitalizes your working body and feet. OFOS shoes are made using revolutionary technology combined with a biomechanically designed insole.
- various recovery shoes
- free shipping
- Reduces stress on ankles, knees and other joints
- machine washable
- Rave reviews online
- excellent customer service
- 30-day trial period
- Some customers complain that the sandals are easy to get dirty
About HOKA – Review
DisappointedFounded in France in 2009 by Nicolas Mermoud and Jean-Luc Diard. They came up with the idea of designing a shoe that would allow them to run faster uphill. They designed the HOKA One One running shoe with an oversized sole to provide better cushioning than any other running shoe on the market at the time. Primarily worn by ultramarathon runners, HOKA shoes have quickly become popular with runners of all types due to their light weight and excellent cushioning.
Today, HOKA still offers the original model with better cushioning, but has introduced a lighter shoe with the same signature cushioning, but super light.
- Provides excellent cushioning
- high quality footwear
- Recovery shoes and slippers with cushioning technology
- free shipping
- Fly 30-30 day free trial
- Too many complaints about customer service
OOfos sandalsMade with revolutionary OOfoam technology. This means the sandal takes pressure off your knees, ankles and back and offers excellent arch support. All sandals come with an OO Promise Policy - try them on for 30 days and return them for free if you are not satisfied.
In addition, all products purchased through OOFOS official website will have free shipping.
Women's Sandals OOO Original
Original women's sandals– Black people are the beginning of OOFOS history. The combination of fluid styling and OOfoam recovery technology forms the basis of all upcoming models.
When it comes to OOfoam recovery technology, it absorbs 37% more impact than regular shoes. In addition, the specially designed insole reduces the impact on the knees, ankles and other joints. These sandals are machine washable and designed to minimize odor.
They are available in various sizes (5-16) and 10 beautiful colors.
OOahh Sport Flex Men's Sandals
The OOahh Sport Flex Men's Sandal is the result of an OOOoriginal update process. These sandals feature elasticated OOfoam straps for added support and comfort. They're made with OOfoam recovery technology, which means the shoe absorbs 37% more impact than other regular shoes. Plus, it relieves stress on sore feet, knees, and backs. OOfoam technology provides arch support and allows for more natural movement.
Sandals are available in various sizes (3-19) and 4 colors.
HOKA combines three technologies to provide a specific experience. Meta-Rocker technology is like wheels on your feet. This arc technology keeps you moving and prevents falls. HOKA's cushioned midsole technology provides high-performance shock absorption for your feet. Finally, Active Kickstand Technology ensures maximum support and stability for your feet, no matter what's underfoot.
HOKA offers Free Shipping on all orders plus a FLY For 30 Guarantee. The FLY For 30 Guarantee means you can try the shoe out for 30 days, then return it for a full refund or replacement. Nothing to ask.
Women's ORA Recovery Slippers
The ORA Recovery Flip will give your feet the rest and care they deserve after an intense run. The slipper features HOKA's signature oversized midsole with Meta-Rocker geometry, and anatomically reinforced straps for an enhanced fit. They've also updated the women's toe box for added comfort.
The slipper provides instant comfort thanks to the soft EVA foam top layer.
The Women's ORA Recovery Flip is available in 4 colors and 7 sizes (5-11).
All varieties of Ora Luxe
Ora Luxe represents a visual upgrade of Ora Slide. Thanks to the EVA midsole made from sugar cane, you'll feel lighter as you walk and still get the same post-run relief you get from the Ora Slide. The Ora Luxe comes with an Ariaprene adjustable wrist strap made from a mix of foam and mesh material and a Velcro strap.
The slide is designed to give you the support you need, and with a higher bed and softer pillows, your body will put less pressure on it.
All genders Ora Luxe is available in 12 sizes (W5-16; M3-14) and 10 colors.
OOFOSThere are impressive customer reviews online. People love the products, and the company lives up to its advertising promises. Based on over 19,000 reviews, OOFOS has a Trustpilot score of 4.0. Since we're talking about Trustpilot and so many reviews, I'd say this result is impressive.
Customers say these sandals are very comfortable and enjoyable to wear. Some even believe that OOFOS also makes other types of footwear, such as waterproof boots. Other customers raved about the customer service agent. A customer's son had a problem with OOFOS shoes and a customer service representative provided his email address to resolve the issue. This review has been updated with a 5 star rating and praises the customer service agent's approach, communication, and complaint handling.
OOFOS also has an impressive rating on Amazon - the OOFOS unisex OOOoriginal sandals have a score of 4.6 out of 5, and customers love them. Some customers say they've never written a review before, but OOFOS deserves credit. Other satisfied customers love the arch support and comfort it provides.
Speaking of negative reviews, some customers complained they didn't receive the shoes during the holidays and are now demanding full refunds. Also, one dissatisfied customer praised the sandals for their comfort, but claimed that after a week, white spots started appearing on the top of the sandals.
HOKA has an excellent reputation online, but the Trustpilot ranking distribution is a bit odd.Disappointed with 3,3 z 535% off 5-star reviews and52% 1 star rating.
Customers love the shoes and say they relieve pain. A client uses Ora Swirl sandals for recovery after a marathon. Another asked for a pair of flip flops, but they were the wrong size. As you can tell from the reviews, the return process was very smooth and painless.
If you're wondering why over half of the reviews are 1 star, the answer is customer service. Customers complain about HOKA policies and customer service... a lot! There have been some complaints about failed refund attempts. One customer claimed to have ordered $500 worth of shoes from HOKA but never received a pair. After an investigation by FedEx and HOKA, HOKA concluded that their policy does not include sending a replacement product or refunding it. I'm sure there is a reasonable explanation for this particular situation, but HOKA should pay attention and invest more in the customer service area.
Head to Head - OOFOS and HOKA
OOFOS and HOKA are excellent recovery shoes. Its unique technology has a major impact on support and stability, which is why customers rave about its products.
ThanksOO foam technologyOOFOS shoes absorb 37% more impact than normal shoes. combineOOFOS patented bladeOOFOS shoes provide arch support and reduce ankle stress by up to 47% compared to similar shoes from other brands.
When designing footwear, HOKA uses three different techniques -meta rockerProvides a quick and smooth transition from heel to forefoot.HOKA cushioning midsoleThe raised bed offers comfort with soft pillows. Active tripod provides amazing support, as claimed by some customersIt feels like your feet are being hugged.
Shipping and Returns
Both brands offer free shipping on all orders. OOFOS has an OO Promise Policy, which means you can try any pairing for 30 days, 100% risk-free.
HOKA offers a similar guarantee - the FLY For 30 Guarantee, which means you take any pair of shoes with you when you test "fly" and return them within 30 days absolutely free.
When it comes to technology and shipping/return policies, the two brands go hand in hand. They have great products, free shipping, and an attractive 30-day risk-free policy. But when it comes to customer service, customers don't think OOFOS and HOKA are that similar.
According to online reviews, OOFOS Client Agents are great. Customers have left some negative reviews on Trustpilot, but these have been turned into 5 star reviews thanks to attentive customer service agents. Returns are smooth and painless, so you don't have to worry if you ordered the wrong size slippers.
On the other hand, HOKA also has a big problem in the customer service department. At least that's what customers say. Over 50% of reviews on Trustpilot are 1-star reviews, the majority of which are related to customer service.
This is something HOKA should really focus on because the product is great.
If we only focus on footwear, OOFOS and HOKA are definitely a tie. Both of these brands make great shoes that allow your feet to rest and recover after strenuous runs, training, or walking. The technology used in it reduces impact on the ankle, arch and knee. Plus, both brands offer a 30-day free trial and free shipping. But this review isn't just about one product, it's about everything you want to know before you put in your credit card number. If you want to exchange or return a pair of shoes, you don't want to waste time and effort going through the process. But that's how it is sometimes.
As you can read, OOFOS demonstrates excellent customer service, CS is very important to most customers. The return process was smooth and the customer agent was very helpful.
On the other hand, HOKA also seems to have some issues with customer service. Many customers have complained about failed refund/exchange attempts, some of them claiming that CS didn't even reply to their emails.
Whether you choose OOFOS or HOKA, you will not make a mistake when it comes to shoes, but with HOKA you may encounter some problems, if you want to return, exchange or just complain.
Also read: Indochino vs Bonobo: Which suit is better?